Overview
Ptarmigan Connect bridges the online-to-offline gap by displaying local availability on our brand's website to drive foot-traffic and in-store sales at partner retailers.
You can also enable auto-reorder — this automates buying processes, saving your store time and eliminating stock gaps.
NOTE: Currently available for UnParallel Sports Canada Retailers only.
Availability
Ptarmigan Connect currently supports the following retail POS & inventory management platforms:
Platform Name | Support |
LightSpeed R-Series | ❌ — Not Supported |
LightSpeed X-Series | ⚠️ — Coming Soon |
Rock Gym Pro (RGP) | ✅ — Full Support |
Shopify | ✅ — Full Support |
Square | ⚠️ — Coming Soon |
Pre-Requisites
Depending on your platform, we will need a few pre-requisites. Please refer to the linked documentation for instructions on how you can obtain some of these prerequisites.
Platform | Pre-Requisites |
ALL PLATFORMS |
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Submitting an Activation Request
If your store's platform is supported, you can submit a request by clicking on "Activation Request" in the pop-up on the bottom right of your screen.
If you do not see this pop-up, please reach out to support by clicking the messenger button on the bottom right and providing your store's information.
Installing Ptarmigan Connect
Keep an eye out for an email to schedule an onboarding session
Keep an eye out for an activation link within 2-3 business days