Overview
UnParallel is here to help support your events and demos! Whether you're a retailer or partner running an event, demo day, or activation, you can submit a marketing and demo support request to see how we can help. Support may include demo fleet, giveaways, swag, and more.
Before You Submit a Request
To ensure we can best support your event, please keep the following requirements in mind:
Events must be scheduled at least 30 days in advance — this allows us enough time to arrange demo fleet shipping and staffing as needed. If you are an ambassador submitting a request on behalf of a partner retailer, we may be able to accommodate a shorter lead-time if you are able to staff this event.
The more detail you can provide about your event, the better we can tailor our support.
What to Include in Your Request
When filling out your support request ticket, please include as much of the following as possible in the description field:
Type of event (demo day, retail event, activation, etc.)
Expected number of participants
Other brands or partners involved
Any other relevant details about the event
If you are submitting for a demo-only request, you don't need to worry about all of the above — just type "demo" into the description field and we'll take it from there.
How to Submit a Request
Look for the pop-up in the bottom corner of the page. If you don't see it, click the messenger icon to open it
Click on "Submit Marketing Support"
Follow the on-screen prompts and complete the ticket with your event details
What Happens Next?
Once your request is submitted, our team will review your event details and get back to you on how we can support.
You can expect a response within 5 business days.
Need Help?
If you have any questions about the process or aren't sure what to include, reach out to us through the messenger and our team will be happy to assist.